Terms of Service

Last updated: 22 May 2026

The short version: By using SignalScope, Logger or Director you agree to these terms. You get a non-exclusive licence to run the software on the systems and number of inputs your licence covers. We're not liable for indirect losses, and your licence ends if you breach the terms. UK law governs everything.

1. Definitions

"We", "us", "our" — SignalScope, a UK-based small team operating signalscope.site.
"You", "your" — the individual or organisation that has purchased or activated a SignalScope licence.
"Software" — SignalScope, SignalScope Logger and/or SignalScope Director, including any updates and plugins.
"Licence" — the right to use the Software granted under these terms, as detailed in your activation key.

2. Licence grant

Subject to your continued payment of any applicable licence fees and compliance with these terms, we grant you a non-exclusive, non-transferable, non-sublicensable licence to install and use the Software:

On the number of hub and client nodes specified in your licence;
For the number of monitored inputs / camera channels specified in your licence;
For your internal business purposes only.

3. What you may not do

You agree not to:

Resell, sublicense, distribute or otherwise transfer the Software to a third party;
Reverse-engineer, decompile or attempt to derive the source code (except to the extent expressly permitted by law);
Remove or alter copyright, trademark or proprietary notices;
Use the Software for any unlawful purpose;
Use a single-site licence to monitor inputs across multiple legal entities or unrelated stations;
Share your licence key publicly or with parties outside your organisation.

4. Updates and support

Your licence includes:

Software updates released during the licence term;
Email support during UK business hours;
Onboarding assistance for your initial install.

Higher tiers may include additional priority support, scheduled calls and out-of-hours coverage as specified in your order.

5. Self-hosted nature & your data

The Software is self-hosted on infrastructure that you own or control. We do not host your broadcast audio, recordings, station metadata, audit trail or any operational data. You are solely responsible for:

Provisioning and maintaining your hardware and operating system;
Storage capacity and retention policies for recordings;
Backups of recordings, configuration and audit data;
Network connectivity, security, firewalling and access control;
Complying with OFCOM, GDPR and any other regulatory obligations applicable to your broadcasts.

We provide tools (the compliance dashboard, legal hold, audit trail, integrity hashing) to help you meet those obligations, but ultimate responsibility for compliance rests with you as the licensee or broadcaster.

6. Fees and payment

Licence fees are as quoted to you and confirmed on your invoice.
Annual licences are invoiced annually in advance unless agreed otherwise in writing.
Payment terms are 30 days from invoice date unless agreed otherwise.
Prices exclude VAT where applicable.
Non-payment for more than 60 days past due may result in deactivation of your licence.

7. Intellectual property

All intellectual property rights in the Software and in any documentation, plugins, branding, dashboards or other materials we provide remain our exclusive property. Your licence grants you usage rights only — not ownership.

Any feedback, bug reports or suggestions you provide may be used by us without restriction to improve the Software.

8. Warranties

We warrant that the Software will perform substantially in accordance with our published documentation. If it materially fails to do so and you notify us within 30 days, our sole obligation is to remedy the defect or, at our option, refund the licence fee for the affected term.

Except as expressly stated, the Software is provided "as is". To the maximum extent permitted by law, we exclude all other warranties, conditions and representations, whether express or implied, statutory or otherwise.

9. Limitation of liability

Nothing in these terms excludes or limits our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any other liability that cannot be excluded or limited by UK law.

Subject to the above, our total aggregate liability arising under or in connection with these terms — whether in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the licence fees paid by you in the 12 months immediately preceding the event giving rise to the claim.

We will not be liable for any loss of profit, loss of business, loss of recordings, loss of compliance status, regulatory fines, loss of goodwill or any indirect or consequential loss.

10. Term and termination

Your licence runs for the term stated in your order (typically annual). It renews automatically unless either party gives 30 days' notice before the renewal date.

We may terminate your licence immediately if you materially breach these terms and (where the breach is capable of remedy) fail to remedy it within 14 days of written notice.

On termination, your right to use the Software ends. Recordings, audit data and configuration on your hardware remain yours — we have no access to them at any point.

11. Confidentiality

Each party agrees to keep confidential any non-public commercial, technical or operational information disclosed by the other in connection with these terms, and to use that information only for purposes related to performance of these terms.

12. Data protection

Our processing of your personal data is described in our Privacy Policy. Where you process personal data of your listeners, presenters or third parties through the Software, you are the data controller and we are not a processor (because the Software is self-hosted and we have no access to that data).

13. Force majeure

Neither party is liable for failure or delay caused by events beyond reasonable control, including (without limitation) natural disasters, war, civil unrest, pandemic, government action, internet failure or supplier failure.

14. Changes to these terms

We may amend these terms from time to time. Material changes will be notified to you by email at least 30 days before they take effect. If you do not accept material changes, you may terminate your licence and receive a pro-rata refund for the unused portion of your then-current term.

15. Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Any dispute arising under them is subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

Questions about these terms or your licence? Email conor.ewings@gmail.com.